KPIs for Digital Training
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The KPIs for digital trainings track metrics to demonstrate the benefits of digital learning for small businesses:
Financial Metrics
Cost per Learner: Compare traditional training cost per employee vs. digital training cost per employee.
Training Budget Reduction: Measure percentage decrease in annual training expenses.
ROI Calculation: (Gains from Investment – Cost of Investment) / Cost of Investment × 100
Productivity Value: Calculate the monetary value of time saved through more efficient training.
Efficiency Metrics
Time to Competency: Measure how quickly new hires or newly trained employees reach full productivity.
Training Completion Time: Compare hours required for digital vs. traditional training.
Deployment Speed: Track how quickly updated training reaches all employees.
Learning Effectiveness Metrics
Completion Rates: Percentage of employees who complete assigned training.
Assessment Scores: Measure knowledge retention through quizzes and tests.
Knowledge Retention: Test retention after 30, 60, and 90 days.
On-the-Job Application: Assess whether employees apply learned skills to their work.
Business Impact Metrics
Performance Improvement: Measure relevant KPIs before and after training (sales, quality, customer satisfaction, etc.).
Error Reduction: Track mistakes or incidents related to trained topics.
Employee Satisfaction: Survey employee opinions about training quality and relevance.
Employee Retention: Monitor whether training investment improves retention rates.
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